At Amor Stones, we are passionate about providing exceptional customer service for all your crystal needs. Our friendly support team is available to assist you in several convenient ways: Email: Send us a message at amorstones@gmail.com, and we'll respond within 24 hours. Contact Form: Visit www.AmorStones.com, navigate to the 'Contact Us' page, and fill out the form. Our team will get back to you promptly. Live Chat: Use the live chat feature on our website for real-time support. Our representatives are available Monday through Friday, 9 AM to 5 PM. We look forward to helping you have a magical experience with our handpicked crystals. Please don't hesitate to reach out if you have any questions or need further assistance.

Yes! We offer live video shopping on our Instagram account and a dedicated Instagram sales page. Main Account: @amorstones Feed Sales Page: @shopamorstones We also have an Etsy Shop

If you place an additional order before your first order ships, we will combine the orders and refund any extra shipping fees. For further assistance, please email us promptly.

Yes, we are active on various social media platforms including Facebook, Instagram, and TikTok. Follow us for updates, promotions, and more!

Yes. Amor Stones is proud to partner with Afterpay & Sezzle for payment installment plans. To read more about Afterpay, please click here. To read more about Sezzle, please click here. Manual payment plans may also be arranged for orders over $100 if requested. A non-refundable deposit of 30% of total order cost will be due immediately, followed by the remaining cost to be paid within a 2 month timeframe. Additional time may be granted for larger purchases. The order will ship out only when the order is paid in full. ​ If you default on a manual payment plan, you will not receive a refund any amount already paid.

We accept major credit cards such as Visa, Mastercard, American Express, and PayPal for a secure checkout experience. Additionally, we also offer Afterpay, Klarna, and Sezzle.

Yes. Package insurance covers any damages or losses that may occur during shipping, giving you peace of mind. When placing an order on our website, you will have the option to add insurance at checkout. For any issues or claims regarding damaged or lost items, please contact our customer service team immediately for assistance.

We ship all orders within 3 business days of receiving confirmation and payment. Actual delivery times may vary based on your location, but customers typically receive their orders within 5-7 business days. Please note that we only ship Monday through Friday and do not offer weekend or holiday deliveries.

For standard shipping within the United States, we charge a flat rate of $5.00. For our international customers, shipping costs vary depending on the destination and will be calculated at checkout.

Yes, we ship internationally using UPS or Fedex. Additional shipping costs will apply. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

You will receive an email that contains the tracking number for your order once the order is processed and ready to ship.

Due to the nature of our products and the care involved in their selection, we adhere to a strict no-returns policy. This ensures that every crystal we offer maintains its integrity and energy for its new owner. We encourage you to review all product details and images carefully before making a purchase, and our customer service team is always available to answer any questions or provide additional information to help you make an informed decision. Thank you for understanding and supporting our commitment to quality and customer satisfaction.